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Add a license to an order as an upgrade

Discussion in 'General Discussion and Feedback' started by LPH, Jan 19, 2015.

  1. LPH

    LPH New Member Xen Product Manager

    Hi,

    Maybe I'm missing this and it's obvious...

    I have a customer that I'd like to upgrade from an annual license to a lifetime license. How do I get this accomplished without creating a whole new order?

    Currently, I'd create a new order and transfer it to their account. However, I'd like to just "upgrade" their order because there isn't any money involved.

    Hopefully that is clear.
     
  2. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    Just had a look at your site. Really you have two options. You could either do as you say, and create a new order; or you could just extend the license date to an unrealistic date in the future (so it would never realistically expire).
     
  3. LPH

    LPH New Member Xen Product Manager

    Awesome idea to extend the date. Thank you!
     

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