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Not a Bug Hello

Discussion in 'Resolved Bugs' started by jeandenis, Feb 15, 2015.

  1. jeandenis

    jeandenis New Member

    Hello everyone.
    Sorry for my English, I 'm French

    My customers can buy my products, but no licenses had given them , so it can not download their products.

    However , I accept and payment by paypal.

    If I do not check paypal, I have no way of knowing if someone bought a product







    ::FRANCAIS::

    Bonjour tout le monde.
    Désolé pour mon anglais, je suis français

    Mes clients peuvent acheter mes produits, mais aucune licence leur avaient donné, de sorte qu'il ne peuvent pas télécharger leurs produits.

    Pourtant, je l'accepte et leur paiement par paypal.

    Si je ne vérifient pas paypal, je ne ai aucun moyen de savoir si quelqu'un a acheté un produit
     
  2. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    It looks like you don't have your Products viewable to guests.

    If the Unregistered group doesn't have access to at least View products, then you can't receive PayPal instant payment notifications, and licenses can't be processed.
     
  3. jeandenis

    jeandenis New Member

    Products are visible to members.
    We experimented with a test account.
    the "test" can buy a product, but no license is assigned.



    Did a test with our account "test"

    Account : Test
    123456 Password
     
  4. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    As I said, products need to be visible to guests.
     
    jeandenis likes this.
  5. jeandenis

    jeandenis New Member

    Hello.
    We just set the permissions of all groups .
    this way all groups can see our product.
    but we still have the same problem.
     
  6. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    Does your PayPal account have IP.N enabled? You may only have this if you have a business or premier account.
     
    jeandenis likes this.
  7. jeandenis

    jeandenis New Member

    actually it works thank you very much
     
  8. jeandenis

    jeandenis New Member

    Me again sorry.

    In made , it does not work
    Can you give us a hand tutorial video "administrator" and a dimension member?

    please
     
  9. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    Does your PayPal account support Instant Payment Notifications?
     
  10. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    Then there will be a log of IPN messages in your PayPal account which should tell you if there have been any specific issues notifying your site of payments. Check that for more information.
     
  11. jeandenis

    jeandenis New Member

    We faisont the trial of a value of 0.10cts
     
  12. jeandenis

    jeandenis New Member

    We just try with 1 € and resulta and always the same
     
  13. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    If you create me an account to log on to your Admin CP, and also give me access to your database with PHP My Admin, I will log on and do some investigations for you.
     
  14. jeandenis

    jeandenis New Member

  15. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    Fix this problem and it will work ;)

    upload_2015-2-16_21-35-45.png
     
  16. jeandenis

    jeandenis New Member

    that putting in place ?
     
  17. jeandenis

    jeandenis New Member

    remove /index.php ?
     
  18. jeandenis

    jeandenis New Member

    actually it works thank you very much
     
  19. Allan

    Allan Active Member Xen Product Manager

    I have the same problem, what was the solution?
     

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