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Cannot Reproduce Purchases with coupon problematic

Discussion in 'Resolved Bugs' started by au lait, Aug 4, 2016.

  1. au lait

    au lait New Member Xen Product Manager

    If a coupon used, no automatic "convert card" to User
    It remains under the Overview "All Outstanding Carts"

    Normal purchases (without coupon) go without problems
     
  2. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    Can you clarify what you mean by "no automatic "convert card" to User".

    Do you mean that purchases with a coupon don't go through after paying with PayPal?
     
    au lait likes this.
  3. au lait

    au lait New Member Xen Product Manager

    Yes ;)
    After the payment, the product is not added to the account

    Without Coupon - it goes without problems
     
  4. Chris D

    Chris D Xen Resources Developer Staff Member Xen Notices

    I cannot currently reproduce this issue. A few things to check:
    • Are you running the latest version?
    • Have you resolved any outdated templates? If you did any by merging, it may be worth reverting these and reapplying any of your own changes manually.
    • Are you sure all files were uploaded correctly?
    If you could also give me an example, e.g. price of the product, currency, configuration of the coupon, whether the actual PayPal screen lists the discount at the correct value etc. this would be appreciated.
     
  5. Xon

    Xon New Member Xen Product Manager

    I've had this occur.

    It looks like the coupon has applied twice on the Paypal invoice, despite being only applied once on the total cart value.

    Trying to figure out how the hell this happened.
     

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